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Fujitsu and Indonesian Ministry Partnership

Fujitsu, co-creating with the Indonesian government department Kementerian Pemberdayaan Perempuan dan Perlindungan Anak (KPPPA), which translates as the Ministry of Womens' Empowerment and Child Protection have developed a solution to help with three key risk areas of concern. These being:

  • Ending violence against women and children
  • Ending human trafficking
  • Ending barriers to economic justice

Fujitsu and KPPPA worked together to harness digital technology to deliver a solution which offered citizens the opportunity to report issues of abuse and human trafficking. The solution provides key data and insights to allow the government to continually improve and adapt their services for the protection of human rights.

The citizens are enabled through a number of channels to fully facilitate anyone being able to report an issue, even for those who are not fully digitally included.

These channels include:

  • A free to use telephony service
  • Via a smartphone application
  • Through a web portal
  • Direct/face to face through a government officer or via law enforcement

This solution is further enhanced through a news and social media tracker, which utilises AI. This allows Field Officers to proactively target major incidents as they happen. In combination with the citizens’ data this gives the government significantly more insight into human rights issues and an authority to act quickly and with more knowledge to protect people.…All of the reported incident data, the filtered news tracker information and the significant social media data is consolidated in a database. At that point data analytics are used to cross reference data, find trends and pull together recommendations for future improvements through the “Command Center”. Alongside this of course, government Field Officers and / or law enforcement are dispatched to deal with key, timely and critical issues.

Keywords: Protecting Safety and Security, Fujitsu, Indonesia, Indonesia Ministry of Womens' Empowerment and Child Protection, Preventing Human Trafficking, Preventing Injustice and Corruption, Artificial intelligence for human rights, Social media for human rights, Data analysis and visualization for human rights